"USHER"

Job Description

The University of Pennsylvania, a world-renowned leader in education, research, and innovation, is seeking enthusiastic customer service-oriented part-time Ushers to join Penn Live Arts' Front of House team.

Job Description Summary: Penn Live Arts (PLA) at the University of Pennsylvania is seeking enthusiastic customer service oriented part-time Ushers to join PLA's Front of House team. Ushers play a significant role in the FOH department, offering the highest level of customer service for any patron, artist, client or visiting member of the public.

• Way finding
• Ticket taking
• Seating patrons
• Passing out programs
• Enforcing theatre/building policies
• Assisting patrons with accessibility needs
• Overseeing load in and load out of Rental set-up
• Utilizing a 2-way radio for communication
• Attend pre-event meetings and other training as assigned by the manager
• Other duties as needed

Ushers are essential to ensuring a memorable and safe theatre experience at a variety of events, from performances to lectures to receptions. We welcome diverse audiences and encourage applicants with multiple language skills to apply.

Qualifications: Qualified applicants have a friendly and professional demeanor, excellent customer services skills, enjoy being part of a team, and an ability to multi-task and work well under pressure. PLA events primarily take place at the Annenberg Center for the Performing Arts, with possible off-site shifts. Shifts occur mostly nights and weekends, with day availability as a plus. We encourage applicants from diverse backgrounds, including students, artists, working professionals, and career changers. We are committed to diversity in all areas.

The pay for this position is $15.00/hour. The position requires standing for long periods, may involve late nights or weekends, and occasional heavy lifting. Parking is not free on campus.

Job Location: Philadelphia, Pennsylvania

Department / School: Penn Live Arts

Pay Range: $7.25 - $15.00 Hourly Rate