"College Registrar"

College Registrar

Position Opening

Who We Are

With three campuses along Colorado’s Front Range, FRCC is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Front Range CC Registrar position.

Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are

You are a detail-oriented, analytical, and collaborative individual with strong leadership and communication skills who must balance a commitment to accuracy and compliance with a student-centered, customer service orientation.

You have excellent knowledge of the registrar profession and understand where and how “registrar” fits in the organization structure of an institution of higher education. You are a team-builder who can motivate staff to understand and positively interact with all constituents – students, faculty and administration.

You view the College Registrar position at Front Range Community College as a significant position at a good institution. You view FRCC as offering opportunities for you to professionally enrich and expand upon your career objectives.

In essence, you are an individual who thrives on precision, strategic planning, and supporting the academic journey of students while navigating complex administrative and regulatory landscapes.

General Summary – College Registrar:

The College Registrar serves as a pivotal leader, responsible for managing and overseeing all facets of student records, enrollment, registration, and the progression and conferral of degrees. This role ensures strict compliance with institutional policies, state and federal regulations, and accreditation standards, while fostering a culture of accountability, innovation, and collaboration. Operating within a complex system of colleges, the Registrar must adeptly navigate intricate organizational structures, exhibit outstanding organizational expertise, and actively support the institution's overarching goals of enhancing student success, improving retention, and driving enrollment growth.

This position does have the opportunity to work remotely occasionally but does require a strong on-campus presence and will need to travel to all three FRCC campuses.

Primary Duties:

Essential Functions:

1. Leadership and Strategic Direction
   • Provide strategic leadership for the Registrar's Office, cultivating a culture of continuous improvement and excellence in service.
   • Build and strengthen partnerships with academic, administrative, and enrollment management and student success teams to advance institutional goals and student success.
   • Supervise, mentor, and support staff, fostering a high-performing team environment that prioritizes equity, innovation, and collaboration.
   • Collaborate with system-wide colleagues to share best practices, align goals, and promote consistent retention strategies.
2. Collaboration and Process Improvement
   • Partner with departments, divisions, and system colleges to align policies, procedures, and practices.
   • Lead and participate in cross-functional teams to identify and implement Registrar office process improvements that enhance efficiency, accuracy, and the student experience.
   • Analyze existing workflows and systems to identify opportunities for streamlining and enhancing processes.
   • Work closely with faculty, advisors, IT, and other key stakeholders to ensure academic and administrative processes support student success initiatives.
   • Foster a culture of innovation and adaptability by regularly assessing institutional needs and proactively recommending and implementing changes.
   • Actively engage with colleagues across the system to share best practices, align policies, and support to system-wide initiatives.
   • Serve as a representative on system-level committees and projects to advance institutional and system goals.
3. Strategic Communication
   • Serve as the primary institutional authority on policies and procedures related to student records and registration, ensuring consistent and clear communication across the college and system.
   • Act as a liaison between academic and administrative departments to ensure alignment and transparency in processes and decision-making.
   • Clearly communicate complex policies and technical processes to internal and external stakeholders, including students, faculty, and staff, in a concise and accessible manner.
   • Provide training and resources to faculty, staff, and students to enhance their understanding of registration, records, and scheduling processes.
4. Accountability and Reporting
   • Deliver timely and accurate data and reports to internal and external stakeholders to support informed decision-making and accountability.
   • Regularly monitor and evaluate the effectiveness of the Registrar's Office operations, setting measurable goals and tracking progress.
   • Promote transparency and accountability in all processes to build trust among students, faculty, and staff.
5. Registration, Technology and Systems Management
   • Manage all aspects of student registration, including planning, troubleshooting, and enhancing the registration experience.
   • Work closely with the Academic services and operations departments to maintain the academic course schedule, ensuring accuracy and alignment with the institution’s priorities.
   • Analyze data and trends to recommend improvements that support enrollment growth and student progression.
   • Serve as the institutional leader and subject matter expert for Ellucian Banner and related systems, ensuring seamless optimal functionality and integration with other institutional platforms.
   • Partner with IT and key stakeholders to implement system upgrades, resolve technical issues, and optimize processes to improve efficiency and accuracy.
   • Utilize technology to improve the student and staff experience, streamline workflows, and ensure data integrity.
6. Supervision
   • Directly supervise the Associate Registrars and their teams, ensuring efficient daily operations and alignment with institutional goals.
   • Set clear expectations, provide ongoing feedback, and support professional development enhance to enhance team performance.
   • Develop accountability structures and workflows that drive efficiency, accuracy, and high-quality service delivery.
   • Cultivate a collaborative and supportive team culture that values communication, innovation, and growth.
7. Records Management and Compliance
   • Manage the maintenance, security, and integrity of student academic records, ensuring compliance with FERPA, accreditation standards, and other applicable regulations.
   • Develop, implement, and enforce policies and procedures related to student records, registration, transcripts, and degree audits.
   • Ensure accurate reporting of student data to internal stakeholders and external agencies, including state and federal entities.

Required Competencies and How the Competency is Applied:

Commitment to Values: Demonstrates leadership and collaborative behaviors and actions that support FRCC values.  Promotes an environment where equity creates opportunities for all students to achieve their educational goals.

Student Success Focus: Demonstrates behaviors and actions that support a student-first culture.

Change Catalyst: Ability to encourage others to seek opportunities for different and innovative approaches when addressing problems and opportunities.

Strategic Planning: Develops a vision for the future and creates a culture in which long-range goals can be achieved. Ensures that contributions to the strategic plan are rooted in equity-mindedness and student success.

Leadership: Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

Consensus Building: Ability to bring about group solidarity to achieve goals.

Communication: Communicates effectively with individuals with different backgrounds; ability to communicate in a way that is consistent, competent, persuasive and confident while choosing words carefully and articulates expectations clearly.

Team Building: Ability to convince a group of people to work towards a goal.

Motivation: Ability to inspire oneself and others to reach goals and/or perform to the best of their ability.

Dynamic Mindset: Focus on building resilience in employees, promote innovation and creativity, and foster a commitment to professional growth.

Collaboration: Willingness to work with colleagues across departments, specifically when job processes are integrated to strategically focus on ways to improve efficiency and effectiveness for students.

Data Analysis: Uses data as a key component to assess performance towards goals supporting student success; uses data to determine current trends and issues and predict future impacts to the students and/or college. Plans for the future.

Relationship Building: Outstanding interpersonal skills with the ability to establish positive and respectful working relationships with students, staff, and faculty.

Coaching & Mentoring: Coaches and/or mentors direct reports and emerging leaders within the college. Willingness to share personal experience to guide their growth; seeks coaching to continue own personal growth.

Evaluation for Improvement: Reviews evaluations of programs and services and seeks ways to improve performance where data reveals that achievement is not on track. Implements changes and reassess; willingness to phase out programs and services that are not relevant to current and future needs.

Inclusive Excellence: Demonstrates behaviors that convey the importance of diverse lived-experiences and uses inclusive excellence as lens to guide decisions. Prioritizes reducing or eliminating barriers within departmental practices, procedures and processes.

Required Position Qualifications

Education: Bachelor's degree

Experience:

• A minimum of 7 years of progressive leadership experience in a Registrar’s Office or related field, preferably in a system of colleges.
• Expertise in Ellucian Banner or similar student information systems, with a proven track record of implementing system improvements.
• Strong understanding of FERPA, accreditation requirements, and other regulations impacting student records.
• Demonstrated ability to lead and inspire a team, fostering a culture of collaboration, innovation, and accountability.
• Excellent analytical, organizational, and problem-solving skills, with the ability to manage complex projects and prioritize competing demands.
• Strong communication and interpersonal skills, with a commitment to equity and inclusion.
• Experience working in a multi-campus or system-wide college environment.
• Knowledge of advanced reporting and data analytics tools to inform decision-making.
• Proven success in streamlining processes and enhancing the student experience through technology and innovation.

Preferred Qualifications - Education: Master's degree is a higher education or related field

Application Process:

Salary Range: $87,784 to $92,173.

The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

Benefits: For information about benefits, please view APT & Faculty Benefits.

Priority consideration will be afforded to those applicants who submit a completed application by Wednesday, December 3, 2025. The search will continue until the position is filled. Applications must include these two documents:

• Letter of application specifically addressing the position description, qualifications, and how you have supported a welcoming environment in your current and previous positions and/or how you plan to do so through your work at Front Range Community College.
• A resume or curriculum vitae.

All application materials and any questions regarding the position or the search process should be submitted electronically to REGFRCC@focusedunow.com.

The co-Search Coordinators are:

Herb Riley and Tim Ebner of focusEDU

focusEDU is assisting Front Range Community College with this search for their new College Registrar.

Front Range Community College:

The College’s mission, vision, and values statement may be reviewed at https://www.frontrange.edu