Nursing Lab Support Technician

Campus Title: Nursing Lab Support Technician

State Job Title: Laboratory Technician II

Department: Nursing

Job Code: H17X17

FLSA Status: Non-Exempt

Funding: TBD

Bargaining Unit: AFSCME

Job Type: Full-time Permanent

Timeframe: 52 Weeks

Shift: Monday-Friday 9:00am-5:00pm

Regular Days Off: Saturday and Sunday

Supervision Received: Reports Directly to the Associate Director of the Simulation Lab

Supervision Exercised: None

Salary: $2,312.28 Bi-weekly

General Statement of Duties:

The Department of Nursing seeks applicants for a Nursing Lab Support Technician beginning in the fall of 2025.

The Nursing Lab Support Technician is a key member of the skills and simulation team, responsible for the technical aspects of simulation-based healthcare training and education. They ensure the smooth and effective operation of simulation and training equipment, software, and facilities, providing technical support and expertise to faculty, staff, and learners.

Duties and Responsibilities:

*Duties include but not limited to:*

Essential:

Equipment Setup and Maintenance:

• Set up and take down patient simulators, task trainers, and other skills training equipment.
• Maintain and troubleshoot simulation equipment, including hardware and software.
• Perform routine maintenance checks and repairs.
• Ensure equipment is clean, functional, and in good working order.
• Provide training to faculty and staff on the use of simulation equipment and software.
• Assist in recruitment activities, i.e. Accepted Student’s Day and Open Houses (may require occasional evening/weekend hours)
• Actively participate in simulation experiences including, but not limited to, operating as voice of the patient or portraying a standardized patient/family member
• Implement new technology recommended by Nursing Department

Scenario Programming and Management:

• Program and manage simulation scenarios using simulation software.
• Together with faculty, create and modify scenarios to meet specific learning objectives.
• Ensure scenarios are accurate, realistic, and engaging.
• Research and evaluate new simulation and learning technologies.

Technical Support:

• Provide technical support to faculty, staff, and learners during simulation and other learning activities.
• Troubleshoot technical issues that arise.
• Assist with the use of audiovisual equipment for recording and reviewing simulations.

Inventory Management:

• Manage and maintain inventory of simulation and skills equipment and supplies.
• Order and stock supplies as needed

Documentation and Record Keeping:

• Maintain accurate records of equipment maintenance, repairs, and inventory.
• Document simulation activities and outcomes.

Collaboration and Communication:

• Collaborate with faculty, staff, and other simulation center personnel.
• Communicate effectively with learners and provide technical support.
• Participate in department meetings and contribute to ongoing program development.
• Maintain confidentiality regarding job assignments, sensitive issues, and student performance.

Job Requirements:

Required Qualifications

• Completion of a high school diploma or equivalent
• Proficiency in computer skills and Microsoft applications
• Experience in assessing, troubleshooting, and repairing hardware, software, and equipment in an emergent manner
• Ability to quickly learn new technology

Preferred Qualifications

• Experience with healthcare simulation
• Associate’s degree in a related field
• Familiarity with medical terminology and basic medical concepts.
• Certified Healthcare Simulation Operations Specialist (CHSOS)

Additional Information:

Salary:

Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education’s webpage.

Employee Benefits:

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
• Additional information regarding employee benefits is available on the University’s Benefits & Wellness webpage.

Disability Accommodations

Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.

Background Check

Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.

To apply, visit http://westfield.interviewexchange.com/jobofferdetails.jsp?JOBID=191244