"Operations Coordinator - Housing"

Operations Coordinator - Housing

Job ID: 295958
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Resident Life - Admin Services

Job Summary

The Operations Coordinator for Housing is responsible for assisting and managing the business, occupancy, and facility operations of University Housing. This position will also act as a department liaison with other offices providing services to students.

Responsibilities

• Supervise, train, evaluate, and manage payroll for undergraduate Desk Assistants
• Oversee front desk operations to ensure excellent customer service to students and parents
• Process student housing charges, billing, and occupancy changes impacting student accounts
• Coordinate housing correspondence, including contracts, applications, room assignments, and changes
• Manage break housing approvals, relocations, communications, and billing
• Oversee all summer housing processes and assignments for summer school, camps, and conferences
• Develop and implement efficient front desk and operational processes to enhance service delivery
• Coordinate facility reporting, room inspections, and turnovers to ensure move-in ready spaces
• Manage the key system, central office operations, storage, purchasing, and inventory processes
• Provide exceptional customer service and serve as liaison with campus partners on student housing needs and accommodations

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• One (1) or more years of related work experience

Proposed Salary

$19.15 - $22.83 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Working knowledge of Banner and housing management system computer application
• Must be knowledgeable of laws governing housing accommodations including but not limited to FERPA, ADA, Title IX, etc

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

April 20, 2026

Application review may begin as early as March 16, 2026.