"Outreach Specialist"

Job Summary

The Outreach Specialist is a public service position reporting directly to the Director of the Small Business Development Center. The position will be responsible for outreach efforts of the SBDC and assist in coordination and implementation of continuing education classes.

Employment is contingent upon funding.

Responsibilities

• Be the first point of contact with inquirers
• Direct clients to appropriate sources of business information and assistance
• Assist with development and delivery of business training programs that are responsive to the needs of the business community served
• Perform administrative responsibilities as assigned including serving as the primary greeter (in-person and through the virtual network), routing messages and scheduling consulting appointments for staff
• Event support including coordination, setup, and marketing
• Design and create presentations and marketing material that are visually appealing
• Assist in the planning and implementation of public relations campaigns and strategies; this includes writing and editing press releases, leaflets, brochures, and newsletters
• Act as a liaison to local and regional stakeholders and referral sources. Outreach duties include presentations, public addresses, attending networking events, and serving on small business committees
• Actively participate in the execution and development of strategies for sponsorship of programs and other assets
• Assist the Director of the SBDC with internal paperwork related to grant and budget
• Perform support duties required for the operation of the office using standard equipment and software in the preparation of correspondence, presentation materials, purchase and check requests, invoices, supply orders
• Support organizational improvement efforts through active involvement on internal committees, special projects, and various assessments
• Assist with development and strategic planning when appropriate and necessary
• Manage all social media accounts for the SBDC

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• Two (2) or more years of related work experience

Preferred Qualifications

Preferred Educational Qualifications

• Bachelor's Degree in Marketing or a related field such as public relations or communication

Proposed Salary

$25.00 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Schedule of Availability

Knowledge, Skills, & Abilities

Abilities

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

Knowledge

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Knowledge in social media and email marketing platforms

Skills

• Effective communication (verbal and written), organizational and human relations skills
• Presentation and public speaking skills

Apply Before Date

October 28, 2025

Application review may begin on September 23, 2025

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation
• Work generally performed in an office environment
• Workweek may occasionally extend beyond 40 hours
• Travel may be required