"Student Operations Officer"

Job Identification

6246

Job Category

Student Services

Posting Date

04/02/2026, 08:21

Apply Before

22/02/2026, 20:55

Job Schedule

Full time

Locations

 Northfields Ave, Wollongong, NSW, 2522, AU

Job Description

• Permanent/continuing, full time appointment 
• Level 5: $84,002 - $94,998 plus 17% superannuation 

The University of Wollongong (UOW) is a leading Australian university with a strong global presence and a long-standing reputation for excellence in teaching, learning and research. With students from more than 130 countries, UOW is committed to delivering an inclusive, high-quality and internationally focused student experience.

About the Role

The Student Operations Officer supports the accurate and efficient progression of students through their degree programs by delivering key administrative processes across the student lifecycle. The role manages student cohorts both onshore and offshore, produces accurate reporting to support compliance with University policies and regulatory requirements, and undertakes quality assurance of enrolment and progression activities. 

Key Responsibilities

In this role, you will coordinate cohort-wide administrative activities including course progress outcomes, results release processes and enrolment changes. You will support conferral activities and ensure the accurate production, quality assurance and distribution of academic documentation across all UOW campuses. You will also maintain system settings and reference materials to support consistent operational outcomes, undertake quality assurance checks to identify areas for improvement, and provide expert advice and problem-solving support to a range of internal stakeholders. 

About You

You bring strong attention to detail, confidence working with data, and the ability to manage competing priorities and deadlines. Your well-developed communication skills allow you to provide clear, professional advice to diverse stakeholders, and you are comfortable applying policy and procedural frameworks to resolve complex issues. You are adaptable, collaborative and able to quickly learn and work with student administration systems.

How to Apply

Applicants are required to submit a resume, and cover letter (no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this position, please contact Kelly Royan kellyo@uow.edu.au 

Position Description 

Closing Date: Sunday 22 February 2026, 11:55pm

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

Note: Visa sponsorship is not available for this position. Only candidates with valid work rights in Australia are eligible to apply.

This position is not suitable for remote work in accordance with the UOW Remote Working Guidelines. 

The University of Wollongong is committed to equality, diversity and inclusion. As an equal opportunity employer, and a recognised leader in gender equality, we encourage and welcome applications from a diverse range of backgrounds and people including: culturally and linguistically diverse, women, disability, LGBTIQ+, and Aboriginal and/or Torres Strait Islander Australians.

About Us

The University of Wollongong was born with a mission to transform our region: to educate and empower the people of the Illawarra. Our commitment to a better future has shaped our direction and impact since our inception.

 Over the years, we have grown to be a global diverse and inclusive civic university, working to solve global challenges and promoting harmony and social cohesion.We are proud to be a globally recognised and respected university, opening doors for our students, staff and partners.