"Associate Registrar for Operations and Systems"

Job Details

Job Title: Associate Registrar for Operations and Systems

Classification: Professional

Division: Student Success

Department: Registrar

Reports to: University Registrar

FLSA Status: Salaried, Exempt

JOB SUMMARY:

The Associate University Registrar for Operations & Systems plays a key leadership role in optimizing and maintaining the University's student information systems, academic scheduling infrastructure, and digital communication platforms. This position provides strategic oversight and day-to-day support for Colleague, Coursedog, Student Schedule Planner and other critical systems to enhance the efficiency, accuracy, and accessibility of student records and registration services. Additionally, the Associate Registrar is responsible for ensuring that the Office of the University Registrar's public web pages and University portal presence provide clear, up-to-date, and user-friendly information for students, faculty, and staff.

QUALIFICATIONS:

• Bachelor’s Degree required; Master’s degree preferred.
• Minimum of six (6) years of experience in higher education student records management, registrar operations, or related administrative systems.
• Thorough knowledge of higher education principles, practices, and procedures, including FERPA.
• Significant experience managing and optimizing student information systems, such as Banner, Colleague, PeopleSoft, or other academic records platforms- Colleague preferred.
• Strong technical and analytical skills with the ability to assess, configure, and improve administrative systems and processes.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Leads the day-to-day operations and optimization of student records and registration systems, ensuring the effective use of Colleague, Coursedog, Student Schedule Planner and related technologies such as Argos, and National Student Clearinghouse.
• Manages and configures Coursedog to support course scheduling, ensuring seamless integration with Colleague.
• Provides training and support to faculty and staff on the various Coursedog modules, as well as other technologies used by the Office of the Registrar, including Colleague and Argos, to ensure efficient student record processes.
• Provides strategic oversight and technical support for student data processing operations, including system upgrades, testing, troubleshooting, and implementation of new features.
• Oversees prerequisite rules in Colleague, and degree auditing system. Ensures updates align with academic policy changes.
• Assists with student data maintenance in support of day-to-day office business needs, including but not limited to resolving prerequisite errors and assisting with student registration issues and responding to inquiries from students, staff, and faculty regarding student records.
• Manages Argos report development to support data-driven decision-making and process improvements.
• Ensures accuracy and consistency of student data, course offerings, and academic records in Colleague and related platforms.
• Collaborates with IT and academic leadership to assess and improve student information system functionalities, integrations, and reporting capabilities.
• Assists with registration processes, final exam scheduling, and end-of-term processing (final grades, academic standing updates, Dean's/President's Lists).
• Oversees and maintains the Office of the Registrar's public web pages and University portal presence, ensuring that information on policies, procedures, and deadlines is accurate, clear, and accessible. Regularly reviews content for updates and improvements in collaboration with IT and campus stakeholders.
• Develops and implements strategies to enhance digital communication and self-service tools for students, faculty, and staff through the University's portal and web platforms.
• Supports the production and publication of the University Undergraduate, Graduate Catalogs, course sequence sheets, the LION Handbook, and other academic resources.
• Represents the Office of the University Registrar on institutional committees, task forces, and working groups related to academic operations, technology, and policy implementation and/or special committees as assigned.
• Accountable for ensuring that equal opportunity, inclusion, and equity are integrally tied to all actions and decisions in areas of responsibility.
• Other related duties as assigned.

WORKING CONDITIONS:

Work is primarily performed in a university campus environment. The employee is subject to inside and outside environmental changes.

PHYSICAL DEMANDS:

Moderate lifting up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and body mobility to stoop, kneel, bend and reach.