"Student Account Specialist (Business Services)"

Student Account Specialist (Business Services)

Riverside Community College District

Job Location: Moreno Valley, California

Category: Bursar and Student Accounts

Type: Full-Time

Department: Business Services (M)

Position Type: Support Staff (Classified / Confidential)

College/Campus: Moreno Valley

Physical location of the position: Moreno Valley

Employment Type: Full-Time

Position Length: 12-month

Salary Range: Grade I

Salary Amount: $5,727 - $6,973

Salary Type: Monthly

Is this position categorically (grant) funded? No

Job Description

BASIC FUNCTION

Performs student account maintenance, assesses registration-related fees, produces student billing, and processes student refunds; and performs clerical and customer service tasks related to student admissions and registration and student academic and financial records.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned area supervisor. May provide lead direction to temporary staff and/or student workers.

CLASS CHARACTERISTICS

This classification is responsible for ensuring that student account fiscal transactions, fees, and billings are properly recorded. Incumbents perform the full range of duties as assigned, working independently, and exercising judgment and initiative. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the department.

Education and Experience:

Completion of the twelfth (12th) grade and three (3) years of closely related clerical experience; or an equivalent combination of education, training, and/or experience.

Knowledge of:

1. Customer service skills.
2. Principles and procedures relating to information processing, recordkeeping, cashiering, billings, adjustments, and reporting.
3. Procedures and techniques of data entry and retrieval.
4. Personal computers.
5. Common software applications.

Ability to:

1. Maintain effective working relationships with other staff, faculty, and public.
2. Independently organize work, set priorities, meet critical deadlines, and follow up on assignments.
3. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
4. Communicate clearly and concisely, both orally and in writing.
5. Establish, maintain, and foster effective working relationships with those contacted in the course of work.
6. Demonstrate clear evidence of sensitivity and understanding of the diverse academic, socio-economic, disability, and ethnic backgrounds of students, staff, and the community.
7. Provide efficient, high-level customer service to the public, vendors, contractors, and District personnel.

Licenses and Certifications: None.

PHYSICAL DEMANDS ... (details omitted for brevity, full in text)

ENVIRONMENTAL CONDITIONS ... (details omitted for brevity, full in text)

Duties and Responsibilities:

EXAMPLES OF TYPICAL JOB FUNCTIONS

1. Audits and researches student account history for discrepancies; corrects records, forwards for collections, writes off fees per approval of Business Services, and processes any refunds due to students...
2. Runs and reviews reports against accounts for accuracy...

Work Hours/Work Days: Monday - Friday: 8:00 a.m. - 5:00 p.m.

Required Applicant Documents: Resume or Curriculum Vitae, Cover Letter

Optional Applicant Documents: Associate or Equivalent Transcript, Bachelors or Equivalent Transcript, Masters or Equivalent Transcript

Effective Employment Date: January 2026

Application Deadline: Open Until Filled

To apply, please visit: https://pa379.peopleadmin.com/applicants/Central?quickFind=62278

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