Housing Coordinator
Housing Coordinator
Position Purpose
This position will assist the Residential Life and Housing staff in all areas of the comprehensive on-campus housing operation at the College. The Housing Coordinator is expected to operate from a customer service orientation that incorporates institutional and organizational priorities. This position must possess an understanding of the needs of residential college students and families.
Essential Duties Summary
- Serve as primary department contact for housing concerns from students, parents, faculty and staff
- Enforce and explain housing policies and procedures to students, parents, faculty, and staff
- Maintain accurate student records in Banner for student rooms, meal plans, and damage billing
- Organize and electronically file all housing and meal plan contracts
- Coordinate returning student housing selection process in conjunction with the Associate Dean of Students
- Produce weekly occupancy and meal participant reports
- Coordinate assignments related to approved disability/medical accommodations in conjunction with the Director of Disability Services
- Serve as a liaison between Residential Life and various campus partners
- Maintain electronic spreadsheet(s) for the vacancy report, combination changes, and housing waitlists
- Maintain updated floor plans for all residence halls
- Develop flyers for departmental processes such as closing, housing selection, and summer housing
- Coordinate early arrival and late stay break housing requests
- Coordinate housing assignment process for new first-year, re-admitted, and transfers students
- Submit weekly room and board reports
- Other duties as assigned
Required Qualifications
- Bachelor's degree in education or business or related field required
- Excellent customer service skills via email, phone, and in person
- Strong interpersonal relationship skills
- Ability to utilize Office 365 products, Banner, Leadsquare, and NDE lock system
- Strong organizational skills; ability to focus on more than one task at a time
Preferred Qualifications
- 1-3 years of experience in a Residential Life Office preferred
To apply, visit https://nec.peopleadmin.com/postings/6594
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