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New England College

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98 Bridge St, Henniker, NH 03242, USA

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"Housing Coordinator"

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Housing Coordinator

Housing Coordinator

Position Purpose
This position will assist the Residential Life and Housing staff in all areas of the comprehensive on-campus housing operation at the College. The Housing Coordinator is expected to operate from a customer service orientation that incorporates institutional and organizational priorities. This position must possess an understanding of the needs of residential college students and families.

Essential Duties Summary

  • Serve as primary department contact for housing concerns from students, parents, faculty and staff
  • Enforce and explain housing policies and procedures to students, parents, faculty, and staff
  • Maintain accurate student records in Banner for student rooms, meal plans, and damage billing
  • Organize and electronically file all housing and meal plan contracts
  • Coordinate returning student housing selection process in conjunction with the Associate Dean of Students
  • Produce weekly occupancy and meal participant reports
  • Coordinate assignments related to approved disability/medical accommodations in conjunction with the Director of Disability Services
  • Serve as a liaison between Residential Life and various campus partners
  • Maintain electronic spreadsheet(s) for the vacancy report, combination changes, and housing waitlists
  • Maintain updated floor plans for all residence halls
  • Develop flyers for departmental processes such as closing, housing selection, and summer housing
  • Coordinate early arrival and late stay break housing requests
  • Coordinate housing assignment process for new first-year, re-admitted, and transfers students
  • Submit weekly room and board reports
  • Other duties as assigned

Required Qualifications

  • Bachelor's degree in education or business or related field required
  • Excellent customer service skills via email, phone, and in person
  • Strong interpersonal relationship skills
  • Ability to utilize Office 365 products, Banner, Leadsquare, and NDE lock system
  • Strong organizational skills; ability to focus on more than one task at a time

Preferred Qualifications

  • 1-3 years of experience in a Residential Life Office preferred

To apply, visit https://nec.peopleadmin.com/postings/6594

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